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CURRICULAR UNIT - APPLIED MATHEMATICS

Academic Year: 2020 / 2021
1st Year – 1st Semester 
Código UC nº 75001

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The general objectives of this initial curricular unit of Math is the review of calculus in R, the analysis, characterisation and graphical representation of real functions of real variable and the introduction to differential calculus. At the end of this unit students should acquire the following mathematical skills necessary for formulating and solving problems posed in the context of the degree:

  • - Correct use of vocabulary and mathematical symbol;
  • - Correct calculation in R, namely the resolution of linear equations and systems of linear equations using matrices;
  • - Knowledge of the concepts of continuity, limits and derivatives;
  • - Application of the study of functions and their graphs to interpretation and problem solving;
  • - Application of differential calculus in the study of real functions of real variable;
  • - Interpretation and critique of the results in the context of the problem;
  • - Communication of concepts, reasoning and ideas with clarity and logical rigour.

PROGRAM CONTENTS

ARRAYS

  • Definition and properties
  • Operations with matrices,
  • Elementary Operations, condensation and characteristic of an array
  • Application of arrays in classification and solving systems of linear equations: Gauss and Jordan

REAL FUNCTIONS of REAL VARIABLE

  • General information on real functions of real variable
  • Notion of boundary (Cauchy definition and definition of Heine); lateral limits; properties and operations
  • Continuous functions: definition, properties and extension by continuity
  • Theorems of Bolzano, Weierstrass and the continuity of inverse function

DIFFERENTIAL CALCULUS in R

  • Derivative of a function: definition and geometrical physical interpretation
  • Lateral derivatives; differentiability; derivation rules; notion of differential
  • Theorems of Rolle, Lagrange, Cauchy
  • Cauchy and rule indeterminations
  • Higher-order Derivatives
  • Monotony and extremes of functions. Scoops and inflection points. Asymptotes
  • Representation of the graph of a function

 

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CURRICULAR UNIT - COMPUTING

Academic Year: 2020 / 2021
1st Year – 1st Semester 
Código UC nº 75002

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The curricular unit of Computing 1 aims at the main skills needed to the manipulation of information and communication technologies in a professional context, explaining the principal knowledge and techniques necessary for an efficient and effective use of these technologies.

At the end of the curricular unit the student should be able to produce the digital documents needed in various units across the course and in their professional lives. To this end, emphasis is given to independent and assertive use of information technologies to produce contents in digital form in particular:

  • - advanced use of document editor - MS-WORD
  • - advanced use of a spreadsheet - MS-EXCEL
  • - the use of a Database Management System - MS-ACCESS

PROGRAM CONTENTS

1. Introduction to information technology

  • 1.1. Hardware concepts
  • 1.2. storage formats

2. Software for the production of documents - MS-WORD

  • 2.1. pages setup
  • 2.2. sections
  • 2.3. styles
  • 2.4. images, graphics and other objects
  • 2.5. tables
  • 2.6. symbols, equations
  • 2.7. references
  • 2.8. automatic indexes
  • 2.9. mail merge

3. Spreadsheet application - MS-EXCEL

  • 3.1. calculation with Excel. Functions
  • 3.2. mathematical and statistical use
  • 3.3. charts in EXCEL
  • 3.4. validation and data protection
  • 3.5. integration with WORD

4. Database management software - ACCESS

  • 4.1. Relational database model
  • 4.2. tables and relations
  • 4.3. queries
  • 4.4. forms
  • 4.5. reports

 

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CURRICULAR UNIT - TECHNICAL ENGLISH

Academic Year: 2020 / 2021
1st Year – 1st Semester 
Código UC nº 75003

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

Objectives and competencies

Technical English has 3 objectives:

  • - to guarantee the indispensable basic knowledge in the areas of vocabulary and structure of the English language.
  • - to supply specific vocabulary related to the area of studies.
  • - to provide knowledge on the grammar structures and sentences relevant for the future professional area.

The student should develop the following skills:

  • - participating by listening and speaking, in dialogues typical of his/her future professional area.
  • - understanding technical texts of his/her area of studies.
  • - writing reports on typical situations of his/her professional area.

PROGRAM CONTENTS

1. Vocabulary area:

  • Vocabulary relevant to the specific area of ​​Transport and Logistics, acquired in the study of real texts and talks on various pertinent topics.

2. Language Structure/Functions:

Relevant Grammar structures and linguistic patterns, determined by the tasks of reading, listening, speaking, and writing and reflection on professional area topics, which will necessarily include:

  • - Interrogative sentences
  • - Present, past and future tenses
  • - Conditional tenses
  • - Reported speech
  • - Passive voice

 

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CURRICULAR UNIT - INTRODUCTION TO ORGANIZATION AND MANAGEMENT

Academic Year: 2020 / 2021
1st Year – 1st Semester 
Código UC nº 75004

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

This course aims to give students an introduction to the main theoretical foundations of management, accompanied by the respective exemplification and practical skills training.

The syllabus seek to awaken the student, systematically, to the reality of management of organizations with which they live daily. On the other hand, it is intended that the frequency of discipline be useful to students, particularly those who are or aspire to perform management functions and wish to deepen their knowledge in matters of general management.

Furthermore, we intended to further sensitize students to the basic of entrepreneurship and the creation and development of a business.

PROGRAM CONTENTS

The contents of the program are developed based on the following assumptions:

  • - The activity “management” plays a major role in society
  • - The management activity is exercised at any level and in any organization
  • - The importance of functioning of organizations as a means to exercise the functions of management.
  • - There is no management-not people, so it becomes necessary to recognize the importance of this strategic asset in the individual and optical and group.

Main topics:

  • 1. Management and its evolution
  • 2. The company and the environment
  • 3. Planning
  • 4. Organization, process and structures
  • 5. Organization of culture
  • 6. Internationalization of businesses
  • 7. Ethics and Social Responsibility
  • 8. Entrepreneurship and business creation

 

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CURRICULAR UNIT - LOGISTICS AND SUPPLY CHAIN

Academic Year: 2020 / 2021
1st Year – 1st Semester 
Código UC nº 75005

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The course provides students with a comprehensive and global view of Logistics and Supply Chain. It addresses the nature, scope and processes of adding operational management operations and strategic planning to these concepts. Numerous practical examples will be presented, exploring the impacts of logistics and supply chain in economic, social and operational terms.

PROGRAM CONTENTS

  • 1. Introduction to logistics and supply chain: definition and concepts of logistics. Strategic importance of logistics.
  • 2. Logistics strategy. Service strategy. Distribution channel strategy. Logistical outsourcing.
  • 3. Supply chain management. Chain integration. Relationship strategies. Information systems and ICT systems to support chain integration.
  • 4. Integrated planning and management of stocks and materials: planning tools. Design of the logistics systems structure. Stock management models. Integrated planning of needs.
  • 5. Movement of Materials and warehouses: equipment and storage systems, handling and handling of materials. Organization and control of warehouses and storage systems. Design and design of warehouses.
  • 6. Transport: road transport planning. Size and composition of vehicle fleets. Models.  Operations in Road transport.

 

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CURRICULAR UNIT - TRANSPORTATION, COMMERCE AND DISTRIBUTION

Academic Year: 2020 / 2021
1st Year – 1st Semester 
Código UC nº 75006

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

Students should learn the most relevant concepts and issues related with the transport system, commerce and distribution. It is aimed to provide a perspective that increases the students' knowledge on transport systems (evolution, technology, organization and regulation) and relates it with commerce and distribution, approaching emerging transport and logistics solutions. It will be approached topics related with the different transport modes (air, water, rail, and road) and at different geographical scales (from local to international).

PROGRAM CONTENTS

  • 1. Transport demand and distribution. Derived demand. Transport models. 
  • 2. Economic cost of congestion
  • 3. General concepts of transport economics. Price discrimination. Evaluation of externalities
  • 4. Sharing economy and waste reduction
  • 5. Transport and distribution networks. Structure of networks
  • 6. Urban distribution: emerging forms of transport and commerce.
  • 7. Regulation. Competition and coordination.
  • 8. Transport and economic development. Case studies.

 

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CURRICULAR UNIT - OPERATIONAL RESEARCH

Academic Year: 2020 / 2021
1st Year – 2nd Semester 
Código UC nº 75007

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The discipline of Operational Research intends to endow the students for the resolution of complex problems of the real life in the most several areas, identifying components that can be formulated as models or associations of models, of among the vast repertoire of tools that integrate the domain of the operational investigation and to use software in the resolution of some problems. For such the contents will be exposed following a method of exposition. Besides the algebraic resolution of the exercises proposed in classes, the realization of will of computational is foreseen, using appropriate software. It will be presented to the student problems / work that must solve by him. Qualify the students for the acquisition of knowledge that enables it to identify problems of several areas that can be placed, and place them under the mathematical formulation of linear programming. Use techniques to solve these problems, in a graphical way or through the simplex method and its variants. Know how to analyze the results within the sensitivity and to do re-optimization using matrices methods, the duality concept and by means of reading output of EXCEL and Qm for Windons. Identify transport problems and of assignment, using the correct procedures to solve them.

PROGRAM CONTENTS

1. Introduction to Operational Research (IO)

  • 1.1. Mathematical formulation and optimization
  • 1.2. Methodology of IO

2. Linear Programming (PL)

  • 2.1. Introduction
  • 2.2. Formulation and Graphical Method
  • 2.3. Glossary and Properties
  • 2.4. Graphical Solution to a linear programming problems
  • 2.5. Special Cases in PL

3. Simplex Algorithm

  • 3.1. Introduction
  • 3.2. Canonical Form and Acceptable Basic Solutions
  • 3.3. Simplex Algorithm

4. Sensitivity Analysis

  • 4.1. Economical Interpretation. Shadow Price
  • 4.2. Changes in the resources
  • 4.3. Changes in the Objective Function Coefficients
  • 4.4. Introduction of new variables
  • 4.5. Introduction of new restrictions

5. Transportation and Assignment Models

  • 5.1. Introduction
  • 5.2. Transport problem
  • 5.3. Assignment problem
  • 5.4. Solving Problems using Qm for Windons

6. Network Models

  • 6.1. Concept of Network
  • 6.2. Shortest-Route Technique
  • 6.3. Minimal-Spanning Tree Technique
  • 6.4. Maximal-Flow Technique

 

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CURRICULAR UNIT - LOGISTICS INFORMATION SYSTEMS

Academic Year: 2020 / 2021
1st Year – 2nd Semester 
Código UC nº 75008

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The curricular unit of Logistics Information Systems has the following objectives:

  • 1. Identify the importance and critical role of Information and Communication Technologies and Systems in the management of the economic sectors of the Great Distribution and Logistics and Supply Chain;
  • 2. Framing the Logistics Information subsystems in the Organizational Information System and in the Supply Chain Management;
  • 3. Identify, select and use specific technologies and software to support the processes, functions and functions of Distribution Logistics.

At the end of the course unit students should have the skills to develop and understand logistics strategies and processes and the interconnection between logistics networks. It is also intended to foster functional capacities and knowledge in the management of processes and projects and skills in the definition and optimization of logistics processes and their activities.

PROGRAM CONTENTS

1. Introduction to Information Management for Logistics

  • 1.1 Review of Logistics Management concepts
  • 1.2 Importance of ICT for General Management in Logistics
  • 1.3 Role of Information and Communication Technologies and Systems applied to Distribution and Logistics

2. Nature and Categories of Information Systems

  • 2.1 Flows and Processes in Logistics and Supply Chain
  • 2.2 Resources of IS and matrix of SI components
  • 2.3 Subsystem architecture and functionalities

3. Integration of Information Technologies and Logistics Systems

  • 3.1 The Dynamics of IS and ICT in Organizations
  • 3.2 Interaction of SIs with Organizations and with the External Environment
  • 3.3 Application of IS and ICT in the Organization's Value Chain
  • 3.4 ICT and IS contributions in process integration

4. IS and ICT Strategy in Supply Chains

  • 4.1 Strategic implications of ICT in supply chain processes
  • 4.2. Planning and Strategic Implementation of IS

 

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CURRICULAR UNIT - INTRODUCTION TO THE STUDY OF LAW

Academic Year: 2020 / 2021
1st Year – 2nd Semester 
Código UC nº 75009

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The main objectives of the course are: (i) to convey to students that are starting the course an overall picture of law – upon the determination of its position and function in the social system, its relations with the state and its evaluative content –, as well as knowledge of a set of common to the different branches of law general notions, and prior; (ii) initiate students in the legal reasoning and study the modes of knowledge and legal thinking, the methodology of the science of law. At the conclusion of the semester the student should be able to understand the organization of the legal system, enumerate and differentiate the various sources of law and reveal a domain of introductory basics to resolve factual situations by legal rules.

PROGRAM CONTENTS

I - Idea of Law

  • 1. Approaches
  • 2. Law and Justice
  • 3. Law, Society and State
  • 4. Law, Ethics and Moral
  • 5. Law, Imperativity and Coercivity
  • 6. Law as cultural reality

II - Legal System

  • 1. Sources of law
  • 2. Plurality of sources and the regulatory system unit
  • 3. Publication, rectification, entry into force and termination of sources of law

III- The determination of the applicable standard and its application to the case

  • 1. The interpretation
  • 2. The integration of gaps

IV - The determination of the spatial and temporal scope of the standard

  • 1. Law enforcement in time
  • 2. Law enforcement in space

V - Legal People and Situations

  • 1. People
  • 2. The legal situations and legal relationships
  • 3. Legal facts as sources of legal situation

VI - The Constitution of the Portuguese Republic and the sovereignty organs

  • 1. Fundamental Principles
  • 2. Fundamental Rights and Duties
  • 3. Legal Organization
  • 4. Political Organization
  • 5. Economic Organization.

 

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CURRICULAR UNIT - PURCHASING, STORAGE AND INVENTORY MANAGEMENT

Academic Year: 2020 / 2021
1st Year – 2nd Semester 
Código UC nº 75010

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

  • - Specify material requirements and identify origins, supply scheduling and order placement;
  • - Contribute to the assessment of the environment and adjust performance objectives for the Purchasing and Inventory functions;
  • - Select and evaluate suppliers;
  • - Inventory Management: independent demand (e.g. random) and dependent demand (Materials Requirement Planning - MRP);
  • - Measure the variability of demand and provisioning time and anticipate forecast errors;
  • - Classify products by characteristics of the demand, the main segments through ABC analysis and risks;
  • - Define levels of security stock and order points;
  • - Determine order quantities and control inventory levels;
  • - To Know the technologies and information systems of support to the Management of Purchases and Inventories.

PROGRAM CONTENTS

1. Purchasing and Supply

  • - Historic evolution;
  • - Purchasing and supply chain;
  • - Purchasing factors and purpose;
  • - Purchasing department;
  • - Consumption and Industrial Market;
  • - Supply cycle;
  • - Purchasing and the company;
  • - IT to support Purchasing.

2. Material requirements and purchase matrix

  • - Material of requirements;
  • - ABC method;
  • - Risk analysis;
  • - Classification of products;
  • - Types of Market and analysis of the structure of purchasing.

3. Suppliers

  • - Typology;
  • - Selection;
  • - Forms of agreement, cooperation and evaluation.

4. Impact of purchasing in the business environment

  • - Project evaluation
  • - Types of costs
  • - Critical point of sales: contribution of purchases to revenue;
  • - The buyer and the product development;
  • - Procurement and Global Sourcing;
  • - Insourcing and Outsourcing;
  • - Negotiation;
  • - E-Business;
  • - Purchasing and quality;
  • - Shopping: Just in Time vs. Traditional Mode;
  • - Logistics: Inverse and Green.

5. Inventory Management (IM)

  • - Demand forecasting;
  • - concept  of Inventory;
  • - Independent Search IG;
  • - Random and Deterministic Model;
  • - Dependent Search IG;
  • - IT at GI.

 

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CURRICULAR UNIT - LOGISTICS AND TRANSPORTATION INNOVATION

Academic Year: 2020 / 2021
1st Year – 2nd Semester 
Código UC nº 75011

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

To present the multiple themes related to the management and application of the Innovations in Logistics and Transport (ILT), aiming to provide students with the necessary knowledge to understand and manage the main business factors that are faced when trying to implement several innovations, both in terms technological, or from the point of view of the management of the various processes.

Throughout the various theoretical classes (T) and theoretical/practical (TP) of this Curricular Unit (UC) will be approached a vast array of subjects, ranging from the Management and Planning of Innovations to the enunciation of some Applications of the Fourth Industrial Revolution Logistics and Transportation.

Thus, in addition to the conjuncture of the above-mentioned themes, the following aspects will also be highlighted:

  • - In PART I: MANAGEMENT AND INNOVATION PLANNING, with Innovation and Innovation Management; with the Lines of Application of Innovations in Logistics and Transport, with the Planning of Innovation in Logistics and Transport, and with the Impacts of Innovation Management in Logistics and Transport;
  • - In PART II: MOLDING THE FOURTH INDUSTRIAL REVOLUTION, with the Framework and Technological Characterization of the Fourth Industrial Revolution, and with the Disruptions and Opportunities created by the Technologies in question;
  • - In PART III: APPLICATIONS OF THE FOURTH INDUSTRIAL REVOLUTION TO LOGISTICS AND TRANSPORTATION, with some examples of Practical Application concerning Blockchain and IoT Technologies; and
  • - In PART IV: SEMINARS, LECTURES AND VISITS OF STUDY, with Seminars and / or Lectures by Invited Experts, and, also with the visits of Study to Public and / or Private Companies that develop their activity in the scope of the subjects versed in PART II and III of Point 2. of this FUC.

PROGRAM CONTENTS

Introduction to the Curricular Unit - Innovation in Logistics and Transport (ILT):

- The Base Questions and the Progressive Perspectives;

PART I: INNOVATION MANAGEMENT AND PLANNING:

Innovation and Innovation Management;

- Types and Definitions;

- The Organization for the Implementation of Innovation;

- The Innovation Objectives and Indicators;

The Lines of Application of Innovations in Logistics and Transport;

- Logistic Dimensioning and Layers in Transportation;

- The Products;

- The Processes;

- The Business Model;

The Planning of Innovation in Logistics and Transport;

- The Strategic Direction;

- The Internal and External Business Constraints;

- The Business Behavior in Partnership;

- The SWOT of Innovation;

The Impacts of Innovation Management in Logistics and Transport;

- The Processes of Continuous Improvement;

- Optimization of Results;

- The Growth of Competitiveness;

- The Integration of Management;

- Changes in Organizational Culture;

PART II: MOLDING THE FOURTH INDUSTRIAL REVOLUTION:

The Fourth Industrial Revolution;

- The Fourth Industrial Revolution Framework;

- The Link of Points;

- The Incorporation of Values in Technologies;

- Capacity Building for Stakeholders;

New Technologies, Opportunities and Disruption;

- The Overview of Digital Technologies;

- The New Technologies of Computing;

- "Blockchain" and Distributed Records Technologies;

- The Internet of Things;

- Artificial Intelligence and Robotics;

- Additive Manufacturing and Multidimensional Printing;

- Virtual and Augmented Realities;

- The Importance of Data Ethics;

- Cybernetic Risks;

PART III: APPLICATIONS OF THE FOURTH INDUSTRIAL REVOLUTION TO LOGISTICS AND TRANSPORT:

- Blockchain for Bill of Lading – A Much Needed Update to the Traditional Bill of Lading for E-Commerce?

- Blockchain and TMS: A Future Match Made In Heaven?

- Blockchain and Reverse Logistics: Recapturing Costs and more;

- IoT, Robotics and Artificial Intelligence in Manufactoring… The Game is Changing;

- Uses of IoT Tech Spurring Sustainability in Supply Chains;

- How the IoT is Changing the Future of The Supply Chain

- The "Early Delivery" Innovation - The "Amazon" case;

PART IV: SEMINARS, LECTURES AND STUDY VISITS:

- Seminars and/or Lectures by Invited Experts that develop Professional Activity in the scope of Innovation in Logistics and Transport;

- Study Visits to Public and/or Private Companies that develop their activity in the scope of the subjects listed in PART II and III of Section 2. of this FUC.


 

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CURRICULAR UNIT - TRANSPORTATION AND DISTRIBUTION SYSTEMS

Academic Year: 2020 / 2021
1st Year – 2nd Semester 
Código UC nº 75012

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

To present the multiple themes related to the management of Transportation and Distribution Systems (STDs), seeking to provide students with the necessary knowledge for management that must be carried out at the strategic, tactical and operational levels, with focus on the detail of procedures and techniques of analysis.

Throughout the various theoretical and theoretical / practical classes (T / TP) of this Course Unit (UC), will be approached a vast array of subjects, ranging from the Market Analysis of STD activities to the selection of transport service providers.

Thus, in addition to the themes mentioned above, the following aspects will also be highlighted: the analysis of quality in the management of transport activities; the planning of national and international movements; the multimodal transport coordination plan; the plans for the movement of goods - including financial plans; trade-offs between transport management and other activities in the logistics chain; the development of cost plans in transport management; the reverse logistics; the legislation and the responsibility in transport activities; the establishment and development of performance indicators in transport management, and also with the selection of transport equipment.

PROGRAM CONTENTS

  • - Introduction to STDs: activity, trends and key stakeholders.
  • - The characteristics of STDs and the Market of Transport activities.
  • - The Quality factor Analysis in STDs.
  • - The STDs and the Planning of Movements Merchandise, National and International.
  • - STDs and Coordination Plans for Intermodal and Multimodal Transport.
  • - STDs and Commodity Movement plans, including Financial Plans.
  • - "Trade-offs" between STDs and other Logistics Chain Activities.
  • - The development of Cost Plans in STDs.
  • - STDs and Reverse Logistics.
  • - Legislation and Documentation in STD Activities.
  • - The establishment and development of performance indicators in STDs.
  • - Transportation equipment selection.
  • - The Selection of service providers.

 

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CURRICULAR UNIT - FINANCIAL ACCOUNTING

Academic Year: 2020 / 2021
2nd Year – 1st Semester 
Código UC nº 75013

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

Knowledge:

  • Identify financial accounting as a science that allows to evidence the equity value of companies in a standardized way, and also as a means of publishing the accounts and tax treatment.

Skills:

  • Mastery of the terminology used in accounting, the accounting technique, the means uses and the types of information it provides. Knowledge of all actual accounting systems and their implementation.

Skills to develop:

  • In view of the reality of the companies, treat the different assets that involve them and register them in order to identify the impacts on their economic and financial structure.
  • Knowledge of how to apply the accounting standards system (SNC), mastering the framework and the Accounting Standards and Financial Reporting, regarding the criteria for recognition, measurement and disclosure of the assets. Learn how to prepare and interpret the Financial Statements.

PROGRAM CONTENTS

Introduction:

  • - Brief history of Accounting, evolution and its normalization;
  • - Accounting harmonization;
  • - Fundamental definitions of accounting.

Fundamental Concepts:

  • - The patrimony;
  • - Inventory and balance sheet;
  • - Patrimonial facts;
  • - Fundamental equation of accounting;
  • - The account code;
  • - Methods Accounting recording;
  • - Accounting entries;
  • - The diary and the reason
  • - Balance sheets;
  • - The financial statements.

Main accounting standardization systems (IAS / IFRS and SNC):

  • - The accounting standardization system (SNC);
  • - The account code;
  • - The financial statements provided for in the SNC.

Studies of accounts and preparation of financial statements:

  • - Accounting and financial reporting standards (NCRF), NCM, NCRF-PE and NCRF`s.

Aspects related to consolidation of accounts:

  • - Consolidated accountability and the elimination of intra-group transactions.

 

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CURRICULAR UNIT - MARKETING MANAGEMENT

Academic Year: 2020 / 2021
2nd Year – 1st Semester 
Código UC nº 75014

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The objectives of this course are: To provide a general knowledge about the various theoretical concepts of Marketing, with a greater focus on transport; Develop diagnostics, market / company / business; Evaluate the performance of the elements of the Marketing Mix; Perform SWOT analysis; Evaluation of future marketing trends regarding the impact of technologies (intemet) and social networks; Apply the principles of marketing in the business environment; Identify and analyze the value chain theory and its implementation in Logistic processes; Understand the importance of Marketing in value creation of Logistics and Transport services; Logistics Marketing Basics.

PROGRAM CONTENTS

  • 1 Objectives and nature of marketing;
  • 2 The marketing environment, market research, buying behavior of consumers and organizations.
  • 3 Segmentation, positioning, marketing mix.
  • 4 Marketing planning (marketing plan, marketing audit) and industry attractiveness analysis.
  • 5 Understand the Value Chain in understanding customer value.
  • 6 The value chain and its competitive performance.
  • 7 Time as a competitive factor (competitive advantage) in logistics and transportation strategy.

 

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CURRICULAR UNIT - RETAIL MANAGEMENT

Academic Year: 2020 / 2021
2nd Year – 1st Semester 
Código UC nº 75015

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The CU (curricular unit) aims to:

  • 1. Recognize the economic and social importance of retail.
  • 2. Know the historical development of national and international retail.
  • 3. Recognize the various retail types and channels of contact with customers.
  • 4. Identify and propose management strategies for each retail type.
  • 5. Propose and apply management tools in retail with a multi-channel view.

At the end of CU, students should have skills to recognize the various types of domestic and international retail, identify the best type of management strategy used and apply effective management tools for each channel used in contact with the customer.

PROGRAM CONTENTS

1. Definition of retail

  • 1.1. Economic and social importance of retail
  • 1.2. Typologies in retail
  • 1.3. Multichannel retail
  • 1.4. Customer Purchasing behave

2. Historical introduction of retailing

3. Evolution of national and international retail

4. Location and site selection by type / channel

5. Market potential studies by type / channel

6. Management strategy of retail

  • 6.1. Strategies of market and financial
  • 6.2. Profitability in retail
  • 6.3. Management store
  • 6.4. Design and Merchandise display layout
  • 6.5. Customer service
  • 6.6. Globalization and innovation in retail
  • 6.7. Challenges and opportunities in retail

7. Management tools in retail

  • 7.1. Systems of purchase of goods
  • 7.2. Price construction
  • 7.3. Delivery planning and stock constitution
  • 7.4. KPI determination in retail

8. Introduction to the balanced scorecards with management tool.


 

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CURRICULAR UNIT - TRADE NEGOTIATION

Academic Year: 2020 / 2021
2nd Year – 1st Semester 
Código UC nº 75016

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

This course aims to familiarize students with the main concepts that seek to explain the negotiation and decision making processes in organizational context. It also intends to analyze the decision making process during the negotiations. In addition, the curricular unit promotes the analysis of the problems, processes and strategies related to intra-group and inter-team negotiations.

PROGRAM CONTENTS

  • 1-The study of the problem of conflict: the motivating circumstances, their nature and the various stages
  • 2- Concept, planning, steps and results achievable in a negotiation
  • 3- Integrative negotiation and distributive negotiation: strategies and tactics
  • 4- Negotiation process as an effective means of organizational conflict resolution
  • 5- Teams and groups under negotiation; specific processes of multilateral negotiations. Steps in Preparing and Approaching a Team Negotiation
  • 6- Interpersonal relationships and emotions in negotiation.

 

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CURRICULAR UNIT - CUSTOMS AND TAX MANAGEMENT

Academic Year: 2020 / 2021
2nd Year – 1st Semester 
Código UC nº 75017

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

The student must acquire basic knowledge of the fundamental principles of the Portuguese tax system and expertise deemed necessary for the solution of many problems and tax obligations of organizations, particularly with regard to IRS,IRC and VAT..and m ore specifically is designed to enable students to understand, in legal and practical terms, which instruments of customs policy, how taxation is processed identify customs and tax exemptions on exportation and know how the customs inspection is carried out, in order to enable the recipients with the customs, technical and legal knowledge, indispensable for an appropriate strategic and operational planning of the import and export operations of goods.

PROGRAM CONTENTS

  • 1. Introduction
  • 2. Nature of Tax / Customs Law
  • 3. Framework and scope of tax and customs law
  • 4. The General Foundations of Tax Law
  • 5. The Tax Legal Relationship
  • 6. Concept of Tax and Tax
  • 7. Difference between tax and other legal categories
  • 8. Basic Foundations of International Fisca / Customs Law
  • 9. Types of Taxes
  • 10. The stages of tax
  • 11. The Portuguese Tax / Customs System and the main Taxes totaling it
  • 12. Community tax / customs harmonization
  • 13. Double International Taxation and Conventions
  • 14. Major Contributor Warranties

In particular:

1. European Union: a paradigm of economic integration

  • The forms of economic integration
  • The European model of integration
  • The normative framework of European Union (EU) customs policy
  • Portugal's position in international trade relations

2. The origin of the goods

  • Concept of origin and its importance in international exchanges
  • Normative sources of origin of goods
  • The non-preferred origin
  • The Preferred Origin
  • Certification of the origin of goods
  • Verification and control of proofs of origin of goods.

3. The tariff classification of goods

  • Elements of tariff classification
  • General rules of interpretation
  • Auxiliary tariff classification tools

4. Customs procedures

  • Procedures related to the entry of goods into EU territory
  • The customs declaration
  • The release for free circulation
  • Special schemes
  • Export

5. The customs value of the goods

  • Legal framework
  • Customs value function
  • Methods of calculating customs value

6. Taxation of goods, customs debt and guarantees

  • Customs Taxes
  • Constitution of customs debt
  • New guarantee scheme
  • Collection, notification and registration of customs debt settlement
  • Payment of customs debt
  • Refund and remission

7. Unfair competitive practices and trade defense


 

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CURRICULAR UNIT - QUALITY MANAGEMENT SYSTEMS

Academic Year: 2020 / 2021
2nd Year – 1st Semester 
Código UC nº 75018

OBJECTIVES AND COMPETENCES TO BE DEVELOPED    

1. INTRODUCTION TO QUALITY MANAGEMENT

  • Concepts: Quality, Quality Management, Quality Management Systems.
  • Historical evolution of Quality. The 7 Principles of Quality Management.

2. THE PORTUGUESE QUALITY SYSTEM

  • Structure, coordination and subsystems. The ISO 9000 Standards.

3. PROCESS APPROACH, PDCA AND RISK-BASED THINKING

  • Definition, systemic view of processes. The management by processes. The Demming Cycle. Risk-based thinking: aim and characteristics.

4. QUALITY TOOLS

The “classic” tools: Pareto diagram. Cause-Effect Diagram, Stratification, Verification Sheet. Histogram scatter diagram. Charts and Control Charts. Introduction to intermediate and advanced statistical methods.

5. IMPLEMENTATION OF A QUALITY MANAGEMENT SYSTEM

  • Phases. The documented Information.
  • Other requirements of a QMS (NP EN ISO 9001: 2015): context of the organization; leadership. Planning; support; operationalization; performance evaluation; improvement; certification.  

 



ACCREDITATIONS. EXTERNAL RECOGNITION AND CERTIFICATIONS